The mission of ISS-USA is to promote resolutions in the best interests of children, adults and families separated by international borders. ISS-USA accomplishes its mission through the provision of intercountry social services, research, training, technical assistance and advocacy.
In the spirit of international cooperation, ISS seeks to do the following:
- Assist those who, as a result of voluntary or forced migration or other social problems of an international character, have to overcome personal or family difficulties.
- Study from an international standpoint the conditions and consequences of migration in relation to individual and family life, and to make recommendations or undertake any other appropriate action.
- Contribute to the prevention of social problems linked to migration or intercountry mobility. Inform professionals and the public of the needs of migrant individuals and families.
- Develop and maintain an international network of bodies to meet the needs of individuals and families who require the services of ISS.
The question is often asked, “How is ISS able to accomplish this mission in an ever-expanding and complicated world?” The answer becomes clear through an understanding of its unique features:
- The role of ISS is to bring together all parts of a problem, allowing the individuals or families involved to see all options available to them, and thus helping them to make the most appropriate choices.
- Worldwide contacts gathered through close to 80 years of working with agencies and governments facilitate case management and contribute to an unparalleled understanding of different legal procedures and systems. The large number of branches, affiliated bureaus and correspondents constitute a unique intercountry network of resources. They are a model of nongovernmental and governmental organizations working together, as well as an example of true North-South cooperation.
- The General Secretariat coordinates operations and seeks to promote uniform practices and the highest professional standards within this network. The organization’s approach relies on sharing all pertinent knowledge, as well as impressions about the problem, flexibility in communication, mutual recognition of gaps and difficulties in local service and a willingness to bring about change.
- The multitude of data gathered during its case handling allows ISS to help intergovernmental organizations develop international conventions. This data also allows ISS to alert appropriate authorities at all levels when changes seem necessary in laws or conventions.