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ISS-USA
Connecting Families Globally
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Connecting Cross-Border Families

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  • Home
  • About ISS
    • The Network
    • Board of Directors
    • Our Staff
  • Services
    • Reintegration Planning Services in Guatemala and Honduras
    • Services for Children
    • Services for Adults
    • Repatriation Resources
    • Training
      • Including Family Outside the U.S. in Permanency Planning for Children in Care Webinar
    • Quick Guides
  • News & Press
    • Publications
    • Case Studies
  • Blog
  • Get Involved
    • Careers
    • Internship Opportunities
    • Volunteer Opportunities
  • FAQs
  • Contact

    BASIC INQUIRY INFO

    Person MAKING Inquiry:

    Type of Inquiry:

    DOS
    Contract State (AZ, CT, KS, MA, NJ)
    Individual
    FBI
    ISS UnitSocial Service Agency
    Legal-Judicial AgencyOther

    How did you learn about ISS USA?

    Attended a training/conference/presentation by ISS USA staff
    Part of ISS network
    Received ISS USA newsletter
    Referred by colleague/supervisor/friend
    Web search

    Have worked with ISS USA before
    Social Media (Facebook, LinkedIn, Twitter, Instagram)

    Referred by another agency
    Other:

    INQUIRY TOPIC:

    Archive Request

    Adoption Records
    Research Request

    Background Check/CARC

    Parent
    Potential Foster Care Parent

    Other:



    Child Welfare Check
    Child Resource and Community Survey
    Documents Tracing

    Adoption Records
    Birth Certificate
    Death Certificate
    Marriage Certificate
    Other

    Facilitation of virtual participation in:

    Court Hearing, etc.
    Family Team Mtg., etc.

    Family Conflict

    Child Support Enforcement
    Custody Issues

    Home Study

    International Adoption
    Parent/Custody
    Relative/Kinship Placement
    Visitation
    Other

    Research, Training and Technical Support

    Collaboration with ISS USA
    Media Request
    Training/Conference Related

    Interstate Case (non-ICPC)
    International Abduction
    Post-Placement Follow Up
    Protective Service Alert
    Reference Reports (Tanzania)

    Serve Legal/Court Documents

    Legal Documents (not TPR)
    TPR

    Tracing

    Family Notification
    Family Tracing of Birth Family/Birth Relatives (non-child welfare)
    Kinship/Relative Potential Placement (includes parent)
    Post-Adoption
    TPR
    Other

    Travel Assistance
    Information

    Adult Welfare
    International Adoption (non-relative)
    International Adoption (relative)
    ISS Services (general)
    Legal/Immigration Issues
    Immigration Enforcement related
    Psychological Evaluation
    DNA Testing

    Other

    Other Topics

    Repatriation
    Request not related to ISS Services
    Internships/Volunteering/Jobs
    Unknown

    Other
    Pleas:

    Organization

    Personal

    Unaccompanied Minors

    Family Finding
    Document Tracing
    Child and Community Survey

    Service Originating from State/Country:

    Are there children involved?YesNo

    # of Children Involved (if known):

    Service Needed in State/Country:


    Client/Child’s Name (if known):

    Please make sure you completed all the applicable fields.

    Contact Us
    1120 N Charles St, Suite 300 Baltimore, MD 21201
    • Phone numbers:
      443-451-1200
    • E-mail:
      question@iss-usa.org

    Find us on:

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    Services
    • Children

      ISS-USA is committed to providing services for children that are child-centered, and focus on the safety, well-being and permanency of the child.

    • Adults

      ISS-USA provides international services for adult adoptees, adults searching for biological family and vulnerable adults living abroad.

    • Repatriation

      The United States Repatriation Program is committed to helping eligible U.S. citizens and their dependents repatriated from overseas.

    News & Press
    • Five Key Steps in Remote Assessments
      April 14, 2021
    • The Role of the ISS in the History of Private International Law
      March 3, 2021
    • Hurricanes Eta and Iota: ISS-USA Connects with Partners in Honduras and Guatemala to Provide Critical Aid to Families in Central America
      November 25, 2020
    • International Social Service, USA Kicks Off “Connecting Twogether” Campaign to Connect More Cross-Border Families
      November 25, 2020
    • Protecting Cross Border Families at our “Beyond Separation” Conference and Training Day
      November 4, 2019
    Copyright © 2008-2018, International Social Service - U.S.A. Branch, Inc. All rights reserved.
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