International Social Service, USA
We are the U.S. member of a global child protection and social service network. We connect vulnerable children, adults, and families, separated by a border, to the services and support they need.
ISS-USA coordinates services for U.S. and non U.S. citizens returning to their countries of origin, conducts home studies, finds relatives in other countries, obtains documents such as birth certificates and adoption paperwork, provides post-placement monitoring, and acts as advocates for children reuniting with families all over the globe.
Reuniting Families Across Borders
When 8-year-old Mateo was placed in foster care in the U.S., social workers discovered he had grandparents in Guatemala who wanted to care for him. ISS-USA worked with authorities in both countries to complete the necessary home study, coordinate the logistics of an international placement, and reunite Mateo with his family.
Helping Agencies Navigate Cross-Border Cases
A child welfare agency in Texas needed to conduct a home study for a child’s relative in Mexico, but they didn’t know how to manage the international process. ISS-USA provided the necessary expertise and coordination, ensuring the agency could make informed decisions for the child’s future.
This National Social Work Month, we celebrate the dedicated social workers of ISS-USA who help children and families navigate complex cross border challenges. Your commitment to connection and safety makes family reunification possible every day. Thank you for all you do!
For Nikita, this work is about people, belonging, and staying connected — even across borders. We’re thankful for the care and intention she brings to ISS-USA.
For Case Manager Sewella, this work means showing up for cross-border families when systems are complicated and the stakes are high.
For Livvy, the why of this work is reunification—helping families navigate the journey back to one another and witnessing the joy that follows.
For Lacie on our Admin Team, it’s about making a real difference for children and families. By handling the details with care and integrity, she helps every cross-border case have the best possible outcome.
Juana shares how her journey into social work led her to supporting cross border families and children through her work at ISS-USA.
Donnique, ISS Admin Assistant, says her love of helping people and supporting family connections comes together in her role.
For Case Manager Melissa, this work is about supporting cross border families through uncertainty and helping them feel stability as they work toward reunification.


